Jon Hall, MBA, CAE, and principal of Q32 Consulting, describes himself as a 'freelance Executive Director' or ‘super-temp’ and provides part-time, occasional or contract services to SMEs, associations, and not-for-profit groups.

He is a Certified Association Manager with an MBA in Community Economic Development (CED) and has over three decades experience in business, association management, and marketing.

For over eleven years, Jon managed the Marketing and Communications department for the REALTORS® Association of Edmonton with an annual advertising budget of over $1.1 million. He also handled community and government relations responsibilities.
Formerly with the executive staff of Scouts Canada, Jon worked at the regional and provincial levels of the organization for ten years. He held responsibilities for adult training, public relations, and program support. He provided staff support to numerous committees and took an active role in training and program development. At the time Scouting provided the equivalent of $2.5 million worth of adult training within Alberta each year. It 'employed' 7,000 adult volunteers to provide programs to 34,000 members in the province.

In a former configuration of his own company, Jon has worked with the Volunteer Centre of Edmonton, NTnet Society (in Yellowknife), Brookview Community Association, Association of Fundraising Professionals, Canadian Alpaca Breeders Association, Hostelling International, Edmonton FreeNet, the City of Edmonton, Canadian Society of Association Executives, International Reading Association, Scouts Canada, Alberta Real Estate Association, and many other associations.

As a trainer, Jon uses an interactive style with lots of hands-on 'self-discovery' methods to make his points. His presentations are well received as stand alone workshops, conference/seminar sessions or as lunch and learns. Because of his specialization in association management, Jon can address almost any aspect of the field but has particular expertise in board governance, volunteer recruitment, strategic planning, and communications. Jon was trained in television production and business administration at SAIT in Calgary. He has ten years of experience in writing and producing for television which he uses to enliven and support his presentations.

As a volunteer, Jon has been chairman of Homeward Trust Edmonton, REACH Coordinating Council and Edmonton FreeNet. He was president of Scouts Canada – Northern Alberta, and Alberta Provincial Commissioner. In the Canadian Hostelling Association, he was local president and national vice-president He has held roles in many church and community organizations. He once led a group of 68 volunteers who designed and ran a program that took 8,000 youth to the Calgary Stampede.


  • You brought a fresh outlook, great experience, and enthusiasm to our workshop. Thanks for sharing your wisdom with us.
  • We enjoyed your impromptu training session this morning in place of another speaker who failed to show up. If you can do that well without preparation we can hardly wait for your scheduled session that you have had time to prepare.
  • The recruiting skills workshop opened my eyes to the possibilities of using volunteers and how to find them. I began to use the skills the minute I got home.
  • As a new board member I had no idea of my obligations and responsibilities. Your session will ensure that my term on the board is enjoyable for me and the other board members.
  • Not everyone can capture and hold a room the way you did yesterday. I enjoyed your advice, examples, and stories. It is good to hear from someone who has been there and back and survived to tell about it.
  • Who knew all the things that volunteers do in our community? Your presentation clearly outlined the role and value of volunteers in our society and how we can recognize, support, and reward them.
  • Until your workshop the Policy Governance Model was a complete confusion to me. Your clear examples and keen appreciation of the basics and subtleties of the model left me in a much better position to lead my board.

Let's Get to work.

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